Question 1

Does the Lucia Curling Ribbon use heat?

Accepted Answer

No. The Lucia Curling Ribbon is designed to create curls without using heated styling tools.

Question 2

How long should I leave it in?

Accepted Answer

For best results, many people leave it in for several hours or overnight. Results can vary depending on your hair.

Question 3

Can I sleep with it?

Accepted Answer

Yes. The ribbon is designed for overnight styling.

Question 4

Does it work on different hair types?

Accepted Answer

It can be used on many different hair types and lengths. Results may vary depending on your hair texture and length.

Question 5

What comes in the package?

Accepted Answer

The exact contents of each set are listed in the description on the product page, so you can see what's included before you order.

Question 6

How long does delivery take?

Accepted Answer

Delivery times depend on your location and the selected shipping method. Your estimated delivery time will be shown at checkout.

Question 7

Where do you deliver?

Accepted Answer

Lucia currently ships to customers across South Africa.

Question 8

What is your return policy?

Accepted Answer

If something isn't right, contact us within 14 days of delivery and we'll help you with a return or exchange. Items should be unused and in their original packaging.

Question 9

How do I care for my ribbon?

Accepted Answer

Wipe the satin cover with a damp cloth or hand wash gently in cool water with a mild soap, then air dry flat. Follow the care instructions included with your product.

Questions