Legal
Terms & conditions
Orders
Placing an order is an offer to buy. An order is confirmed once payment is received through Shopify checkout. All prices are in South African Rand and include VAT where applicable.
Availability
Stock levels are managed in real time, but if an item becomes unavailable after your order we will contact you and offer a replacement or a full refund.
Delivery
We ship within South Africa only. Delivery timeframes and rates are set out on our shipping page and confirmed at checkout.
Returns
Returns are handled in line with our shipping and returns policy and your rights under the Consumer Protection Act.
Contact
Questions about these terms? Email hello@lucia.co.za.