Legal
Privacy policy
Information we collect
When you place an order we collect the details needed to fulfil it: your name, email address, delivery address and contact number. Payment details are handled by our payment providers through Shopify checkout and are never stored by us.
How we use it
We use your information to process orders, arrange delivery, provide customer support and, if you opt in, to send you updates about Lucia. We do not sell your personal information.
Who we share it with
We share only what is necessary with our courier partners, payment providers and Shopify, which hosts our store and checkout.
Your rights
You may request access to, correction of, or deletion of your personal information at any time by emailing hello@lucia.co.za.